All reservations must be paid in full at the time of booking. Once payment is received, your ride is confirmed and a chauffeur is assigned.

We accept all major credit and debit cards through our secure payment processor. We do not accept cash payment prior to the ride.

• 4 or more hours before pickup: Full refund, no questions asked.
• Less than 4 hours before pickup: 50% refund of the total fare.
• No-shows or same-hour cancellations: Non-refundable.
• Airport pickups: If your flight is delayed or cancelled by the airline, contact us and we will reschedule at no extra charge.

To cancel or change a booking, call (201) 300-7023 or email BizonLimoService@proton.me. Please include your confirmation number.

Fares include reasonable wait time (up to 15 minutes at pickup, 60 minutes for international arrivals). Additional wait time may be billed at our standard hourly rate.

Extra stops added on the day of service may be accommodated when possible and may be billed separately.

All vehicles are late-model, fully licensed, and commercially insured. Chauffeurs are professionally trained and background-checked.

We reserve the right to substitute a comparable or upgraded vehicle if the originally reserved vehicle becomes unavailable.

Smoking is not permitted in any vehicle. Passengers are responsible for any damage or excessive cleaning required as a result of their conduct.

We reserve the right to refuse or terminate service to any passenger who threatens the safety of the chauffeur or the vehicle.

BIZON LIMOUSINE SERVICE LLC is not responsible for delays or missed connections caused by weather, traffic, road closures, or other conditions outside our control. We will always make our best effort to communicate promptly and reroute when needed.

Personal belongings are the responsibility of the passenger. Please check the vehicle before exiting.

Questions about these terms? Call (201) 300-7023 or email BizonLimoService@proton.me.